One way to explain this "low volatile, glassy texture" paradox is to say the lava was kept hot for long enough time that the gasses were able to escape, and then cooled very suddenly. Another possibility is that the parental magma was extremely dry (low-volatile) to begin with for some reason.
Modern humans have never seen obsidian erupt primarily because rhyolitic eruptions are rare. However, obsidian is rare even among rhyolitic eruptions, presumably because lots of open-system degassing followed by rapid cooling is an unusual phenomenon. There are many places in the world that seem to habitually produce obsidian and have produced enormous volumes of it. The Valles Caldera in New Mexico is a particularly good example, with a huge lava flow and several lava domes all constructed from obsidian. Similar lava domes called the Inyo Domes near Mono Lake, CA have been fundamental to the understanding of the behavior of stable isotopes in magmatic systems and are probably the most well-known outcrops of obsidian among geologists.